Octopus Capital appoints dementia specialist to strengthen its Quality Assurance team

25 Jul 2025 Reading time: 2 mins

Octopus Capital, part of Octopus Investments and a leading UK real estate investor and lender, has appointed Suzanne Mumford to its in-house Quality Assurance Team, further strengthening its commitment to delivering high-quality care across its care home portfolio.

Suzanne joins as a Dementia Specialist, bringing more than two decades of experience in nursing, and dementia care. She spent nearly eight years at Care UK, most recently as Head of Nursing, Care and Dementia Services, where she led on the development and delivery of innovative, research-based care models across a national portfolio of homes. Suzanne has also held senior consultancy and quality improvement roles with a range of operators and training bodies, including Care Prepared, Hallmark Care Homes, and Carebase.

“We are delighted to welcome Suzanne to the team. She is widely respected in the care sector and brings a depth of dementia expertise that will help us continue to raise the bar across our portfolio. According to Public Health England, there are now 850,000 people living with dementia in the UK and by 2050 this number is expected to exceed 2 million. With this increased number of residents living with dementia and more families seeking specialist support, we know how important it is to get ahead of things and embed best practice at every level, from training through to daily care. Suzanne’s appointment reflects our commitment to being at the forefront of that.”

Carrie Pilgrim, Quality Assurance Director at Octopus Capital.

In her new role at Octopus Capital, Suzanne will support the in-house Quality Assurance Team, made up of experienced registered nurses. The team provide expert guidance by carrying out in-person visits, mock inspections, best practice workshops, and clinical oversight across Octopus Capital’s care home investments. She will bring a specialist focus on dementia care, helping ensure residents living with dementia experience safe, supportive and life-enhancing care in every Octopus Capital owned home.

“I’ve dedicated much of my career to supporting people living with dementia and their families, and I’m really pleased to join a business that shares that passion. Octopus Capital is in a unique position to make a real difference – not only by investing in the development of modern, purpose-built care homes, but by supporting care providers on the ground to deliver truly person-centred care. I’m really looking forward to working with the team and partners across the portfolio to keep improving outcomes for residents.”

Suzanne Mumford, Dementia Specialist at Octopus Capital.

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